PSS 30-days-money back guarantee ensures that PSS customers can get 100% of the money back they used to purchase PSS products, if they are not happy with PSS products and service. As a developer and seller of non-tangible, digital goods, customers MUST meet the following criteria in order to qualify for a refund:If any of PSS product’s is corrupted, malfunctioning, does not work as described or PSS support team cannot solve customer's issues, the customer qualifies for a full product refund.
Refunds WILL NOT be granted under the premises of:
- The product is not what the customer thought it would be
- The product does not have a feature that the customer thinks would be nice
- The product does not work and the customer has never contacted PSS Support Team
- The product does not support customer’s e-commerce version
- The product does not support customer’s e-commerce platform
- The customer purchased the product more than 30 days ago
Prior to purchasing any of PSS products, please make sure you test-drive and check all of the product's specifics. Should any questions, issues, troubles about any of PSS products arise, please refer to PSS Support team by contacting us here https://www.prestashopspecialist.com/en/contact